Locked out with your keys inside the car: what to do

The classic scenario: you step out, the door swings shut, and you realise the keys are still inside. It's stressful, especially if the engine's still running or a child or pet is in the car. Here's how to handle it well.

What actually works

1. Check every other way in — another door, the boot, or a slightly open window are easy to forget in the moment.
2. Don't break a window unless it's a genuine emergency (a person or animal at risk in an overheating car) — it's the most expensive fix and rarely the necessary one.
3. Skip the internet "hacks" (coat hangers, wedges, tennis balls...): on newer cars, these risk damaging the door seal, the lock mechanism or the door wiring loom — and usually fail anyway against modern central locking and alarms.
4. Call a professional who can open the car without damage, and cut/program a spare key on the spot if needed.

Why this isn't just a locksmith problem

On most cars built since the 2000s, the key isn't just a mechanical object anymore — it talks to the car's electronic immobiliser. Forcing your way into the cabin might solve access without solving your real problem if you're left without a working key afterwards. That's why a service combining entry and key programming gets you back on the road properly, not just back inside the car.

The cost might be covered

Many of our customers don't realise this kind of call-out can be reimbursed by insurance — car breakdown cover, home emergency assistance, or even certain bank cards. See our dedicated article on checking your cover.

If you're stuck right now

If this is happening to you right now, a direct call beats filling out a form. Get in touch immediately or check our dedicated page on keys and immobilisers.